Privacy Policy

Privacy Policy

Introduction

Welcome to https://cheapest-balloon-ride-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://cheapest-balloon-ride-dubai.terratrek.net.
  2. Mobile applications developed by us for various platforms.
  3. Online services and products offered through our digital platforms.
  4. Interactions between users and our customer support team.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides how we interact with users through:

  1. Account creation and management as an authorized user.
  2. Website browsing and interactions on our linked platforms.
  3. Communication attempts from our side, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories include:

  1. Account Information: Username, email address, and any other unique identifiers used for account creation.
  2. Payment Information: Details related to payment methods used for transactions on our platform.
  3. Financial Information: Transaction history, purchase amounts, and billing addresses.
  4. Purchase Information: Products or services bought from us, including quantities, dates, and order numbers.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for analytics and personalization.
  6. Location Data: Geographic data that helps us understand your general location for localized services.
  7. Feedback: Comments, reviews, and responses provided by users to improve our offerings.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Preferences, interactions, and feedback regarding our products or services.

We obtain this data through direct user input forms, application settings, payment processing systems, analytics tools, and third-party service providers.

Cookies

We use cookies (small text files stored on your device) for several reasons:

  1. Strictly Necessary: These ensure the basic functions of our website and applications.
  2. Preference: Remembering user preferences for a personalized experience.
  3. Analytics: Tracking site usage to improve performance and enhance user experience.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

Security Measures

To protect your personal information:

  1. We implement robust organizational and technical safeguards.
  2. All communication channels are encrypted to ensure secure data transfer.
  3. We engage trusted third-party processors who adhere to strict security standards.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to certain legal exceptions.
  4. Restriction: Limit our processing of your data in specific circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  8. Appeals/Complaints: File complaints with supervisory authorities and seek legal remedies.

To exercise any of these rights, please contact our Data Protection Team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or complaints:

We value your trust in our company and are committed to handling your personal data responsibly.